What amenities do you provide?Lockers are available for your personal belongings while you workout. If you would like to freshen-up after your workout, we have complimentary toiletries and GHD Hair dryers/Straighteners.
Can I do a trial class?Yes, we would love you to try before you buy! Click here to book your free class.
Can I join if I am a beginner?Of course you can. All our programmes are intensity based and ensure that everyone who comes to class gets the best workout possible. You can run or walk, go heavy or go light – YOU do YOU!!
Do I need to book in advance?Yes all reservations are made over our app and workouts can be booked up to 3 days in advance.
What is your class cancellation policy?We understand that sometimes bookings need to be changed. You may cancel or edit your bookings up to 1 hour before the class. Unfortunately any cancellations or changes done within the 1 hour window before the class starts, will incur a loss of your class credit.
What if I miss my class?If you are unable to attend class you will lose the class credit. A no-show is considered to be the same as a late cancellation.
What if I am late to class?A lot of planning goes into the final minutes before our classes start so we ask you to be ready 5 minutes before it begins. If a member is waiting to join a class but does not have a booking because the class is full, they may be given your spot in the class if you are late.
How does the Waitlist work?If a class is fully booked you can join the waitlist. When someone cancels their booking, a pop-up notification will appear on your phone that a space has become available.
Can I change my booking?Yes, we know schedules change from time to time. Please do remember that if you change your booking within 1 hours before the class or you will be charged 1 class credit for the cancelled class.
Can I join if I am pregnant or had a baby?We think it is awesome that you are keen to stay fit and healthy while pregnant. Getting back in shape after a baby is also important. The most important thing here is that your doctor has given you the go-ahead to complete a EPIC workout, which may include running, rowing, cycling or strength activities. Please take classes at your own pace and best to have a word with our instructor prior to the class starting as modifications to exercises and exertion levels may be required.
Are there any events for members?Yes, there are events for members. Keep an eye on our Instagram page to sign up for these, and make sure you have activated our app notifications on your phone.